Customer Service
Personal Service
We are a family run business and believe that each and every customer is unique - we want you to keep coming back! We'd love to talk to you about any of our jewellery; we know how difficult it can be to decide between pieces.
If you are buying as a gift, we offer a full refund or exchange service. If it's not right, just let us know within 7 days. At Christmas, we offer our exchange and refund service on any items purchased between 1st December and the 24th December up until the 31st January (with your original receipt).
If you have a problem or query, please just contact us so that we can help.
100% Money Back Guarantee
Each of our pieces of jewellery is wonderfully unique and we hope that you will love your new purchase. If for any reason this is not the case, you can feel assured that we offer a 100% no-quibble full money back guarantee on every item. Please click here for returns and exchange information.
Ring Sizing
Each of our rings is completely unique and as such come in different sizes. Most rings can be resized to fit you perfectly. We can undertake ring sizing for you, which takes roughly 7-10 days. We offer complimentary ring sizing for all items over £500, with a £60 sizing fee for all items under £500.
Keep in Touch
Our jewellery collection grows continually and we like all of our customers to know what new exciting things we have! Please sign up to our monthly email here or follow us on Instagram at @antiquejewelleryboutique.
